Your privacy is a fundamental obligation at powbet, not an afterthought. This Privacy Policy explains in plain terms what personal data we collect, why we collect it, how it is protected, and the rights you hold over your information as a powbet account holder.
These six principles underpin every data-handling decision powbet makes. They are not marketing copy — they are operational standards enforced by our international gaming license obligations.
powbet collects only the personal data that is strictly necessary for account management, identity verification, payment processing, and regulatory compliance. We do not harvest data speculatively or for purposes unrelated to the delivery of our platform services to Pakistani players.
All personal data held by powbet is stored on encrypted servers with strict access controls. Transmission of data between your browser and the powbet platform is protected by TLS 1.3 encryption. Access to Player personal data within powbet is restricted on a need-to-know basis and logged for audit purposes.
powbet does not sell, rent, or trade your personal data to unaffiliated third parties for their own commercial purposes. Data sharing with third parties occurs only in the limited circumstances described in this Privacy Policy — principally for payment processing, identity verification, fraud prevention, and regulatory reporting.
Personal data collected for one purpose — such as KYC identity verification — is not repurposed for unrelated activities without your knowledge. powbet maintains internal data handling procedures that enforce purpose boundaries across all departments and third-party integrations.
powbet retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by our international gaming license obligations and applicable law. Once data is no longer required, it is securely deleted or anonymised in accordance with our internal retention schedules.
powbet recognises and upholds your rights over your personal data. You may request access to, correction of, or deletion of your data at any time by contacting our support team. Requests are handled within the timeframes set out in this Privacy Policy and in accordance with our licensing obligations.
For the purposes of applicable data protection legislation, the data controller responsible for your personal data is the entity operating the powbet platform under its international gaming license, accessible at powbet.bio.
All references to "powbet", "we", "us", or "our" in this Privacy Policy refer to that entity in its capacity as data controller. If you have any questions about how your data is handled, or wish to exercise any of your rights described in this Policy, you may contact us at any time via the details set out in Section 15.
powbet collects the following categories of personal data in the course of operating the platform and fulfilling its obligations under its international gaming license:
| Category | Examples | Collected At |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, government-issued ID number | Registration & KYC verification |
| Contact Data | Email address, mobile number, residential address (city, province, postal code) | Registration & account updates |
| Financial Data | JazzCash / EasyPaisa / HBL / UBL / Meezan account references, transaction history, deposit and withdrawal amounts in PKR | Cashier deposits & withdrawals |
| KYC Documentation | Copies of CNIC, passport, or utility bills submitted for identity verification | KYC process |
| Technical Data | IP address, device type, browser type and version, operating system, session identifiers | Automatically on platform access |
| Usage Data | Pages visited, games played, bets placed, session duration, feature interactions | Automatically during platform use |
| Communications Data | Live chat transcripts, support emails, feedback submissions | When you contact powbet support |
| Marketing Preferences | Communication consent status, promotional opt-in/opt-out records | Registration & preference updates |
We do not collect sensitive personal data categories such as biometric identifiers, health information, or religious beliefs, unless specifically required by our KYC obligations in exceptional circumstances.
powbet collects personal data through the following channels:
powbet processes your personal data for the following specific purposes. Each purpose is tied to a defined legal basis, as detailed in Section 5:
powbet processes personal data on the following legal grounds, depending on the specific purpose of processing:
powbet shares personal data with third parties only in the following circumstances, and only to the extent necessary for the specified purpose:
powbet does not share personal data with advertising networks, data brokers, or unaffiliated commercial third parties for their own marketing or profiling purposes.
The powbet platform uses cookies and similar tracking technologies to support the operation of the platform and to improve your experience. The categories of cookies used by powbet are as follows:
powbet retains personal data for the periods set out below, after which data is securely deleted or anonymised unless a longer retention period is required by our gaming license conditions or applicable law:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & identity data | Duration of Account + 5 years post-closure | Gaming license & AML obligations |
| KYC documentation | Duration of Account + 5 years post-closure | Regulatory compliance |
| Financial transaction records | Duration of Account + 7 years post-closure | AML / financial record-keeping |
| Betting & gameplay history | Duration of Account + 3 years post-closure | Dispute resolution & licensing |
| Customer support communications | 3 years from last interaction | Quality assurance & complaints |
| Marketing preference records | Until withdrawal of consent + 1 year | Consent compliance |
| Technical & usage data (logs) | 13 months from collection | Security & platform analytics |
Where powbet is required to retain data beyond the periods above by order of a court or regulatory authority, the data will be retained for the duration specified in such order and then deleted without undue delay.
powbet implements a layered set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
Despite these measures, no internet-based platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, powbet will notify affected Players without undue delay and will take immediate steps to contain and remediate the breach in accordance with our licensing obligations.
As a powbet Account holder and a data subject, you hold the following rights in respect of your personal data. To exercise any of these rights, contact powbet support as described in Section 15. powbet will respond to verified requests within 30 days:
You may request a copy of all personal data powbet holds about you. We will provide this in a structured, readable format within 30 days of a verified request.
If any personal data powbet holds about you is inaccurate or incomplete, you have the right to request its correction. Some corrections may require re-verification of your identity.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected. This right is subject to our regulatory retention obligations under gaming license conditions.
You may request that powbet restricts the processing of your data — for example, while a correction request is being evaluated — rather than deleting it outright.
Where processing is based on your consent or on a contract, you may request that your personal data be provided to you in a machine-readable format suitable for transfer to another service provider.
You may object to the processing of your personal data where it is carried out on the basis of powbet's legitimate interests. You may also object to direct marketing at any time, with immediate effect.
The powbet platform is strictly intended for adults aged 21 years and over. powbet does not knowingly collect or process personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under the age of 21, we will immediately close the associated Account, void any outstanding bets, return any verified real-money balance, and delete the relevant personal data in accordance with our responsible gaming obligations.
If you believe that a minor in your household has registered an Account with powbet, please contact our support team immediately at [email protected] so that we can take prompt action. We encourage parents and guardians in Pakistan to make use of internet filtering tools to restrict access to online gambling platforms for minors.
Where you have given your consent during registration or subsequently updated your Account preferences, powbet may send you promotional communications including bonus offers, new game announcements, PSL cricket betting promotions, slot tournament alerts, and platform updates.
You may withdraw your consent to receive marketing communications at any time by:
Withdrawal of marketing consent will not affect the delivery of transactional communications that are necessary for the operation of your Account, such as deposit confirmations, withdrawal notifications, KYC requests, and security alerts. These communications are sent on the basis of contractual necessity rather than consent and cannot be opted out of while your Account remains active.
As an internationally licensed gaming platform serving Pakistani players, powbet may transfer your personal data to, or process it in, jurisdictions outside Pakistan in order to deliver its services. Such transfers may occur in connection with our use of cloud infrastructure, KYC verification providers, fraud detection partners, or game software suppliers located in other countries.
Where personal data is transferred internationally, powbet takes reasonable steps to ensure that the recipient provides an adequate level of protection for that data, including through the use of contractual data processing agreements with relevant third parties. These agreements impose data protection obligations consistent with powbet's own standards and licensing requirements.
By registering an Account with powbet and accepting these terms, you acknowledge and consent to the transfer of your personal data as described in this section for the purpose of receiving powbet's services.
powbet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, platform functionality, or applicable legal and regulatory requirements. When material changes are made, powbet will notify registered Players via their registered email address and by displaying a prominent notice on the platform prior to the amended policy taking effect.
The "Last Updated" date at the top of this page indicates when this Privacy Policy was most recently revised. We encourage you to review this policy periodically. Continued use of the powbet platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have concerns about how powbet has handled your personal data, please contact our Data Protection team using the details below:
When submitting a data rights request, please include your registered Account username and a clear description of the right you wish to exercise or the concern you wish to raise. powbet may need to verify your identity before actioning your request to protect your personal data from unauthorised access.
If you are not satisfied with powbet's response to a privacy complaint, you have the right to escalate the matter to the relevant supervisory authority or to the dispute resolution body under powbet's international gaming license. powbet's final written response to a privacy complaint will include information on available escalation routes.
powbet protects your data and your gameplay. Cricket betting, live casino, and 500+ slots — all with instant PKR deposits and withdrawals. 21+ only. Please play responsibly.